Welcome to the Biho Live Help & Support Center. If you are experiencing technical difficulties, account access issues, diamond purchase delays, or wish to report a policy violation, please reach out to our team using the form or official channels below.
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Expected Response Time
24 – 48 Hours
Tickets prioritized by urgency
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User Safety & Compliance
Strict Enforcement
Immediate action on reported abuse
Submit a Complaint or Support Request
Please provide detailed information so our administrative team can resolve your issue as swiftly as possible.
Frequently Asked Questions
How long does it take for my recharge diamonds to arrive?
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Diamond recharges through certified agencies or resellers are usually credited within seconds to a few minutes. If your balance has not updated after 15 minutes, please submit a ticket above with your Biho Live User ID and transaction screenshot.
How do I report harassment, abuse, or inappropriate content?
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You can report violators directly inside the live streaming room by clicking on the broadcaster's/user's profile and selecting "Report". Alternatively, submit a complaint above with the user's ID and timestamp. Our admin moderation team actively investigates all reports.
How do I appeal an account suspension or device restriction?
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If your account or device was blocked and you believe it was done in error, select the "Account / Login / Ban Appeal" category in the form above. Include your registered phone number, user ID, and an explanation.
How do I request account deletion or data removal?
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In compliance with user privacy regulations, you may request permanent deletion of your Biho Live account and all associated profile data by submitting a request with your registered email or contacting
biholive88@gmail.com.