Welcome to Biho Live. We value your trust and are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how Biho Live ("we", "us", or "our") collects, uses, stores, and protects your information when you access and use our mobile application and related services.

1. Information We Collect

When you register and interact with Biho Live, we may collect the following types of information:

• Account Information: Your phone number, user profile name, avatar/photos, user ID, and login credentials.
• Broadcasting & Communication Data: Live video and audio streams, public and private messages, interactive comments, virtual gift transactions, and room interactions.
• Device & Log Data: Device model, operating system version, unique device identifiers (UUID/Android ID), IP address, network carrier, and app usage logs.
• Permissions: Camera and Microphone access (required for video/audio live streaming and guest voice rooms), Photo/Media storage access (for updating profile avatars and banners).

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain high-quality live streaming, audio rooms, and social messaging features.
• To manage user accounts, wallet diamonds balance, gifting economy, and reseller/agency transactions.
• To monitor and ensure platform safety, preventing fraud, harassment, abuse, or illegal broadcasts.
• To deliver push notifications regarding live stream alerts, messages, and system updates.
• To comply with applicable legal obligations and enforce our Terms of Service.

3. Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

4. Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may disclose your information only in the following circumstances:

• Service Providers: Trusted third-party vendors that provide infrastructure support (e.g., LiveKit WebRTC streaming, Firebase Cloud Messaging, Redis/Cloud hosting).
• Legal & Safety Requirements: When required by law, subpoena, or legal process to protect user safety and security.
• Public Profile Data: Information you voluntarily make public (such as profile name, avatar, gifts received, and live broadcasts) is visible to other Biho Live users.

6. User Rights and Data Deletion

You have full control over your personal data. You may request to review, update, or permanently delete your account and associated personal data at any time by contacting our support team via email at biholive88@gmail.com or via our Contact Us & Support page.

7. Security of Your Data

We implement strict administrative, technical, and physical security measures, including SSL/TLS encryption for network transmissions and role-based access control, to protect your personal information against unauthorized access, alteration, or destruction.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2026-09-16.